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Frequently Asked Questions

Accommodation FAQS

All rooms at Victoria Falls Safari Lodge, Victoria Falls Safari Club and Victoria Falls Safari Suites are air conditioned and they also have ceiling fans.
It is filtered water processed through an onsite filtration plant.
Victoria Falls Safari Lodge has one room in the first block from reception which may be accessed via a ramp. This room has no steps, and the doors are wide enough to accommodate a wheelchair. As Victoria Falls Safari Club rooms do not have steps, we recommend that guests with mobility challenges book here (NB: no children under 10 years)
Victoria Falls Safari Lodge: Only the 6 Lodge Waterhole Facing Suites have bathtubs. The other 66 rooms have walk-in rainfall showers. Victoria Falls Safari Club: Yes, the rooms at Victoria Falls Safari Club have bathtubs Victoria Falls Safari Suites: In the 2-bedroom Safari Suite, the downstairs bedroom has a bathtub and separate shower, and in the 3-bedroom Safari Suite one of the 2 downstairs bedrooms has a bathtub and separate shower.
Only the Victoria Falls Safari suites have TVs (in the lounge)
Yes
No, all rooms are non-smoking. Smoking is in designated areas on the estate as indicated below. Victoria Falls Safari Lodge: Baobab tree in front of the reception and the lower deck of the Buffalo Bar Victoria Falls Safari Club: Garden benches around the traffic turning circle at the entrance to the Safari Club Victoria Falls Safari Suites: Patio outside the lounge area.
No, but the shuttle bus can take you to town where you will be able to access the ATM
No, but the shuttle bus can take you to town were you will be able to access the ATM
Yes, you can withdraw cash (US$) from the ATM at selected banks, however it is advisable that you bring some cash with you. It is recommended that some of your money is in small denominations to pay for National Parks fees, souvenirs, gratuities and sundries. Meals at the Victoria Falls Safari Lodge estate and activities may be settled by credit card.
The main currency in use in Zimbabwe is US Dollars, however, South African Rand, Euros, British Pounds and Australian dollars are also legal tender. We advise you to travel with smaller denominations such as US$1, US$5, US$10 and US$20.
Babysitting services are available on request at an extra charge of $10 per hour for the first two hours and US$7 from the third hour (current rate as at April 2023). Services need to be booked by 10am if a babysitter is required for that evening.
Single and double entry visas are available at port of entry into Zimbabwe. For multiple entry visas it is necessary to apply before travel. Visa costs are indicated below: Single Entry US$30 Double Entry US$45 Britain / UK / Ireland Single Entry - US$55 single entry Double Entry - US$70 Multiple Entry - US$90 Canada Single Entry - US$75 / multiple can only be obtained from local embassy prior to departure The KAZA Uni-Visa (US$50) allows for easy travel between Zambia and Zimbabwe. This visa permits visitors to stay for a maximum of 30 days in either or both Zambia and Zimbabwe and also includes day trips to Chobe National Park in Botswana.
Our guest relations team will be happy to assist you in re-confirming any flight arrangements you have.
Yes, there is complimentary Wi-Fi available
Yes. As part of our commitment to reduce the use of plastic at its properties, and to minimise the group’s carbon footprint, the group introduced the environmentally friendly Natura water system in 2019. Water is purified onsite using a three-stage filtration system which removes any impurities to produce top quality, great tasting water, provided to guests in recyclable glass bottles. Water bottles are available for purchase from the onsite souvenir shop or from the Buffalo Bar.
No.
Zimbabwe has 16 official languages, however, English, Shona and Ndebele are the most widely spoken languages in the country. English is the language of business as well as the main medium of instruction in schools. In Victoria Falls, Nambya, Tonga, Nyanja and Ndebele are the most widely spoken languages.
Yes. Laundry services are available for an additional fee. A laundry bag and price list can be found in your room at any of the properties on the Victoria Falls Safari Lodge estate.
Yes. Please let us know in advance if you're celebrating a special occasion. We can arrange romantic turndowns, private dinners, or spa packages.
Yes, all rooms are equipped with mosquito nets, and insect repellent is also provided.
Yes, the estate is equipped with back-up generators to ensure minimal disruption during power outages.
Yes, airport transfers can be arranged at an additional cost. Please contact reservations to book.
Yes, free and secure parking is available for guests at all properties on the Victoria Falls Safari Lodge estate.

VF Safari Club FAQS

Yes it does, with spectacular views of the waterhole. It is located on its own bespoke covered deck, above the exclusive sitting area and viewing deck.
These are available from the Club Reception and should be returned after use.
Please contact the Club Manager/ butlers for details of car hire companies available in Victoria Falls.
As a consideration to guests arriving on the early morning flights, check out time is 10:00. Should you require your account to remain open after checking out of your room, please inform the Club Reception. Late checkouts are subject to room availability.
Victoria Falls has several churches. For more details, please contact the Club reception.
Yes, early morning tea and coffee can be served to your room on request. Please inform the Club butlers of your order the night before. Tea stations are also found in every room, with our compliments.
The Club is equipped with modern fire and smoke detection systems, alarms and fire fighting equipment including internal and external sprinklers. Please read the Fire Notice on your bedroom door and follow instructions in the event of an emergency.
A glass-fronted fitness room with free-standing exercise machines and a weights area is available below the pool deck at Victoria Falls Safari Lodge, boasting an unrivalled view of the bushveld, including a wildlife-rich waterhole.
If you require any medical assistance, please contact the Club Manager/butlers, who will make the necessary arrangements. Reception has a basic first aid box. Please remember that you are in a malaria zone, and appropriate anti – malaria prophylactics are recommended. Please ensure that you have received professional advice. For a doctor or a dental technician in situations other than an emergency, please see the Club reception to arrange for an appointment.
There is a gift shop located in the lobby at Victoria Falls Safari Lodge. It offers a wide selection of upmarket merchandise including clothing, leather goods, jewellery and exclusive memorabilia. Opening hours 08:00 to 20:00.
The estate operates a regular courtesy shuttle from the Victoria Falls Safari Lodge and Club receptions to the Victoria Falls Rainforest and Victoria Falls city centre, picking up and dropping off at: - Wild Horizons Main Booking Office (Day time), Victoria Falls Publicity Association (Evening) - The Victoria Falls city centre and curio car park - Outside the main banks - The Victoria Falls Rainforest entrance Please enquire at the Club Reception for departure times. Other specific transfers around the city, such as the golf course, etc., can be arranged through the Club butlers. In the evening, we recommend utilising the shuttle service to and from The Boma. This can be arranged by your Club butlers.
For our energetic guests, we have a Pickleball court at the Boma complex. Ask at the poolside bar for the ball and rackets. There is also a well-shaded children’s play area.
A private swimming pool is available for Club guests only. Alternative swimming pools are located both at the Victoria Falls Safari Lodge and at the Boma complex. The swimming pool areas are open all day and towels are provided. Guests wishing to use the swimming pool after sundown are requested to respect the natural beauty and sounds of the African evening. Please observe the safety notices at the swimming pools.
Victoria Falls Safari Collection does not offer kosher meals prepared on site, as kosher catering requires specialised facilities and rabbinical certification which we do not currently have. We welcome kosher observant guests and provide structured support to ensure their comfort and dining experience Guest Guidelines. Guests requiring strictly kosher meals are advised to bring their own pre- prepared meals, clearly labelled with: - Guest name - Date - Meal type (Breakfast, Lunch, Dinner) Meals will be stored, reheated, and served by our team with care and respect for kosher handling. Meals are reheated and served in our restaurants or bars. A cover charge applies per meal to cover service and facility use. Warming facilities (typically the Queen Nandi kitchen) are made available, subject to availability and group size. This ensures separation from non- kosher preparation areas. Guests attending The Boma will be charged the full rate or discounted rate (depending on package) to cover the entertainment component, even if consuming their own kosher meals. Guests often ask: “Do you have a Mashgiach on site?” We do not have a Mashgiach (kosher supervisor) on site. As such, we cannot provide rabbinically certified kosher preparation. Our role is limited to reheating and serving guest- provided kosher meals in a respectful and supportive manner.

VF Safari Lodge FAQS

All rooms at Victoria Falls Safari Lodge (as well as at the Victoria Falls Safari Club and in the Victoria Falls Safari Suites) are air conditioned and they also have ceiling fans.
Yes, we do. These are available from reception on payment of a deposit that will be charged to your room account and credited upon safe return.
Please contact Guest Services for details of car hire companies available in Victoria Falls.
As a consideration to guests arriving on the early morning flights, check out time is 10:00. For those leaving in the afternoon, we recommend you use our changing and shower facilities opposite the pool area, and your luggage can be stored at the porter’s office. Should you require your account to remain open until departure, please inform reception.
Victoria Falls city has several churches. For more details, please contact Guest Services.
The lodge is equipped with modern fire and smoke detection systems, alarms and fire fighting equipment including internal and external sprinklers. Please read the Fire Notice on your bedroom door and follow instructions in the event of an emergency.
A glass-fronted fitness room with free-standing exercise machines and a weights area is available below the pool deck, boasting an unrivalled view of the bush- veld, including our wildlife-rich waterhole.
If you require any medical assistance, please contact the Duty Manager through reception, who will make the necessary arrangements. Reception has a basic first aid box. Please remember that you are in a malaria zone, and appropriate anti – malaria prophylactics are recommended, however please ensure you have received professional advice. For a doctor or a dental technician in situations other than an emergency, please see Reception to arrange for an appointment.
The lodge operates a regular courtesy shuttle from the lodge to the Victoria Falls town area, picking up and dropping off at: - Wild Horizons Main Booking Office (Day time), Victoria Falls Publicity Association (Evening) - The Victoria Falls Town Centre and curio car park - Outside the main banks - The Victoria Falls Rainforest entrance This schedule operates at regular intervals from 07.45 to 17.45. Please see the reception noticeboard for departure times. Other specific transfers around the city can be arranged through reception. In the evening, we recommend utilising the shuttle service to and from The Boma and the lodge.
For our energetic guests, we have a pickleball court at The Boma complex. Ask at the poolside bar for the ball and rackets. There is also a well-shaded children’s play area.
Swimming pools are located both at the lodge and at the Boma complex, where there is also a children’s pool. The swimming pool areas are open all day, and towels are provided. Guests wishing to use the swimming pool after sundown are requested to respect the natural beauty and sounds of the African evening. Please observe the safety notices at the swimming pools.
Victoria Falls Safari Collection does not offer kosher meals prepared on site, as kosher catering requires specialised facilities and rabbinical certification which we do not currently have. We welcome kosher observant guests and provide structured support to ensure their comfort and dining experience Guest Guidelines. Guests requiring strictly kosher meals are advised to bring their own pre- prepared meals, clearly labelled with: - Guest name - Date - Meal type (Breakfast, Lunch, Dinner) Meals will be stored, reheated, and served by our team with care and respect for kosher handling. Meals are reheated and served in our restaurants or bars. A cover charge applies per meal to cover service and facility use. Warming facilities (typically the Queen Nandi kitchen) are made available, subject to availability and group size. This ensures separation from non- kosher preparation areas. Guests attending The Boma will be charged the full rate or discounted rate (depending on package) to cover the entertainment component, even if consuming their own kosher meals. Guests often ask: “Do you have a Mashgiach on site?” We do not have a Mashgiach (kosher supervisor) on site. As such, we cannot provide rabbinically certified kosher preparation. Our role is limited to reheating and serving guest- provided kosher meals in a respectful and supportive manner.

VF Safari Suites FAQS

Yes, the Victoria Falls Safari Suites has television (in the lounge).
These are available from reception on payment of a deposit that will be charged to your room account and credited upon safe return.
Please contact Guest Services for details of car hire companies available in Victoria Falls.
As a consideration to guests arriving on the early morning flights, check out time is 10:00. For those leaving in the afternoon, we recommend you use our changing and shower facilities opposite the pool area at Victoria Falls Safari Lodge and your luggage can be stored at the porter’s office. Should you require your account to remain open until departure, please inform reception.
The Safari Suites are equipped with modern fire and smoke detection systems, alarms and firefighting equipment including internal and external sprinklers. Please read the Fire Notice on your bedroom door and follow instructions in the event of an emergency.
A glass-fronted fitness room with free-standing exercise machines and a weights area is available below the pool deck at Victoria Falls Safari Lodge, boasting an unrivalled view of the bushveld, including our wildlife-rich waterhole.
Rooms are cleaned daily between 08:00 and 16:00. Our housekeepers can also provide extra pillows, blankets and cots. Evening turn down service is done daily between 18:00 hrs and 20:00 hrs.
If you require any medical assistance, please contact the Duty Manager through reception, who will make the necessary arrangements. Guest Services has a basic first aid box. Please remember that you are in a malaria zone, and appropriate anti – malaria prophylactics are recommended, however please ensure you have received professional advice. For a doctor or a dental technician in situations other than an emergency, please see reception to arrange for an appointment.
The Victoria Falls Safari Lodge estate offers a regular courtesy shuttle from the lodge to the Victoria Falls town area, picking up and dropping off at: - Wild Horizons Main Booking Office (Day time), Victoria Falls Publicity Association (Evening) - The Victoria Falls city centre and curio marker car park - Outside the main banks - The Victoria Falls Rainforest entrance This schedule operates at regular intervals from 07:45 to 17:45. Please see the reception noticeboard for departure times. Other specific transfers around the city, can be arranged through reception. In the evening we recommend utilising the shuttle service to and from The Boma.
For our energetic guests, we have a Pickleball court at the Boma complex. Ask at the poolside bar for the ball and rackets.
Swimming pools are located both at the lodge and at The Boma complex, where there is also a children’s pool. The swimming pool areas are open all day, and towels are provided. Guests wishing to use the swimming pool after sundown are requested to respect the natural beauty and sounds of the African evening. Please observe the safety notices at the swimming pools. Pool towels are available at the Buffalo Bar. Please do not use lodge towels at the swimming pool.

Lokuthula Lodges FAQS

The region is winning the war against malaria, with a very low incidence of the mosquito-borne disease in the destination. In most of the cases the disease has usually been picked up elsewhere by locals who will have gone outside of Victoria Falls and they become symptomatic when they return. Over a decade ago the Zimbabwean Government initiated a multi-pronged approach to tackle the disease. It introduced the spraying of homes to kill mosquitoes, the distribution of mosquito nets, as well as educating the community on malaria prevention. According to health officials there have been no deaths from the mosquito-borne disease in Victoria Falls in the past three years. However, as malaria has not yet been eradicated, visitors to Victoria Falls are advised to continue to take prophylactics. Despite the main “malaria” months being August to February, prophylactics should be taken throughout the year. It is advisable to wear long pants and long-sleeved shirts in the evening during this period.
We do have mosquitoes in and around the lodges, but various measures are in place to combat against them including a fortnightly fogging programme and providing mosquito nets in the bedrooms.
Activities may be booked at the Victoria Falls Safari Lodge’s Activities Desk which is open daily from 7am to 7pm. Guests paying by credit card may settle for activities at the Victoria Fall Safari Lodge reception. Please note that all relevant National Parks fees are paid directly to National Parks in cash. It is recommended that you have the correct amount for the Park fees.
The bedrooms downstairs are air conditioned, while the lounge and loft have ceiling fans.
Yes, there is complimentary Wi-Fi available.
Yes, it is safe to drink water from the taps in your lodge, however bottled water may be purchased from the bars. As part of Africa Albida Tourism’s commitment to reduce the use of plastic at its properties, and to minimise the group’s carbon footprint, the group introduced the environmentally friendly Natura water system in 2019. Water is purified onsite using a three-stage filtration system which removes any impurities to produce top quality, great tasting water, provided to guests in recyclable glass bottles.
Babysitting services are available on request at an extra charge of $10 per hour for the first two hours and US$7 from the third hour (current rate). Services need to be booked by 10am, if a babysitter is required for that evening.
Please contact reception for details of car hire companies available in Victoria Falls.
As a consideration to guests arriving on the early morning flights, check out time is 10:00. Check In time is 14:00. However, we will do our utmost to accommodate earlier arrivals where possible.
Should you require the attention of a doctor, please contact reception. The Victoria Falls Safari Lodge reception may also be contacted.
Each lodge has its own designated parking place. Parking facilities are also available at The Boma.
We regret to inform you that pets are not allowed at Lokuthula Lodges.
Use of swings, swimming pools and trampoline is at own risk. We also have a Pickleball court at the Boma complex, please enquire at the poolside bar for the ball and rackets.
A 24-hour security service is deployed around the estate. Please do not hesitate to ask any guard for assistance regarding security.
There are three swimming pools located at The Boma complex, which are exclusively for use by Lokuthula Lodges residents. Please note that the swimming pools at Victoria Falls Safari Lodge are reserved exclusively for hotel residents.
There is a dedicated taxi operator for Lokuthula Lodges and the Victoria Falls Safari Lodge estate. Other operators will be refused entry. Reception will gladly assist in booking a taxi.

Activities FAQS

Activities may be booked at the Victoria Falls Safari Lodge’s Activities Desk which is open daily from 7am to 7pm. Guests staying at Victoria Falls Safari Lodge, Victoria Falls Safari Club and Victoria Falls Safari Suites can add all activity charges to their room account and settle upon check out by cash or credit card. Please note that all relevant National Parks fees are paid directly to National Parks in cash. It is recommended that you have the correct amount for the park fees.
This will depend on whether one would like adventure, cultural or safari activities however the three must-do activities are: a) The tour of the Victoria Falls. This gives one a chance to immerse themself in the beauty and splendour of the Falls b) The sunset cruise. One can relax and enjoy the tranquillity of the Zambezi River and the beautiful sunset. If you are lucky, you may see some animals that come to the banks of the river for an evening drink. c) The Helicopter flight over the Falls. This gives one a chance to see the Falls from an aerial perspective. d) The Boma – Dinner & Drum Show has over the years firmly established itself as a “must-do” experience in the destination. This legendary dining and entertainment experience offers mouth-watering local cuisine, traditional dances and interactive drumming.
The shuttle operates at regular intervals – a timetable is available at the reception
In and around the estate or you can go out through the boom gate at Lokuthula Lodges reception into the residential area.
Yes. For each activity that you do that requires a park fee it has to be paid, regardless of how many of those activities you do in a day or during your stay. Unfortunately, there is no day ticket or multi entry ticket for park fees. Park fees can also be paid by credit card, but it is advisable to bring cash in case there are any challenges with the credit card machine.
Yes. The Victoria Falls Tourism Police unit are available to assist, advise, guide, and where necessary to prevent any street salesmen from becoming an irritation. They can be identified by their neon vests.
American Express, MasterCard and Visa credit cards are widely accepted in Victoria Falls
Zimbabwe has a temperate climate, despite its location in the tropics. The summer months, from September to March, are hot and humid, often with brief thunderstorms in the afternoons, while the winter months, from May to August, are generally mild and dry. Expect wind chill on open game drive vehicles – bring beanies, gloves and fleece jackets.
Victoria Falls, one of the Seven Natural Wonders of the World, is a year-round destination. However, the water levels vary throughout the year, being at their highest between April and June, and their lowest from October to December. Viewing the Victoria Falls at different times of the year offers different experiences - in high flow its entire length is a thundering wall of falling water with limited visibility so it is best seen from a helicopter flight, whereas in low flow the underlying structure can be seen, and visibility is clearer.
Activities may be booked at the Victoria Falls Safari Lodge’s Activities Desk which is open daily from 7am to 7pm. Guests staying at Victoria Falls Safari Lodge, Victoria Falls Safari Club and Victoria Falls Safari Suites can add all activity charges to their room account and settle upon check out by cash or credit card. Please note that all relevant National Parks fees are paid directly to National Parks in cash. It is recommended that you have the correct amount for the park fees.
No, this is a complimentary activity. It takes place daily at 1pm and lasts for approximately 30 minutes.
Animals come at random times throughout the day, any time is a chance to see game at the waterhole.
No, this is a complimentary activity. It takes place daily at 1pm and lasts for approximately 30 minutes.
No, the road goes through the national park, and one may encounter dangerous wild animals.
Yes, we have a security fence around the property which prevents the big and dangerous animals from getting on to the property. However, to get to and from The Boma for dinner, a shuttle service is available.

Game Drives FAQS

Use your discretion when tipping as we do not have a tipping guideline in Zimbabwe.

Victoria Falls Tour FAQS

Victoria Falls, one of the Seven Natural Wonders of the World, is a year-round destination. However, the water levels vary throughout the year, being at their highest between April and June, and their lowest from October to December. Viewing the Victoria Falls at different times of the year offers different experiences – in high flow its entire length is a thundering wall of falling water with limited visibility so it is best seen from a helicopter flight, whereas in low flow the underlying structure can be seen, and visibility is clearer.
Zimbabwe has a temperate climate, despite its location in the tropics. The summer months, from September to March, are hot and humid, often with brief thunderstorms in the afternoons, while the winter months, from May to August, are generally mild and dry. Expect wind chill on open game drive vehicles – bring beanies, gloves and fleece jackets.
Victoria Falls Safari Lodge estate offers a complimentary shuttle service, which runs to and from the city centre and the Victoria Falls rainforest at regular intervals throughout the day. The shuttle bus timetable is available at reception. The shuttle service follows a set route and is available to guests staying at Victoria Falls Safari Lodge, Victoria Falls Safari Club and Victoria Falls Safari Suites.
It costs US$50 per person for international visitors, US$30 per person for SADC residents (with proof of residence) and US$7 per person for Zimbabwean residents (with proof of residence). These rates are current and subject to change.
The Zimbabwean side has two thirds of the Victoria Falls with 13 of the 16 viewing points. Time permitting, we recommend viewing from both countries as each offers a unique perspective of the Falls. However, in the dry season, particularly from October to early December, it is recommended that you see the falls from the Zimbabwean side, as there is very little water on the Zambian side.
There is a well-equipped private clinic in Victoria Falls. There are also emergency evacuation services available should they be required. We recommend purchasing travel insurance when visiting foreign countries.
The standard cruises are done above the Victoria Falls about 3km away from Falls, and only a view of their spray is visible from the cruise. Boats are not able to go closer as the current is strong.
Only a very small part of the Falls can be seen from the bridge, and it is not a true representation of having seen the Falls. One has to go into the rainforest to truly experience and see the Falls.
American Express, MasterCard and Visa credit cards are widely accepted in Victoria Falls
Victoria Falls is in a malaria area, therefore we advise you to take precautions, particularly during the rainy season between the months of November and April. Please consult your doctor before travelling.
We advise guests to consult their doctor for advice on vaccinations and malaria prophylaxis before travelling.

Onsite Waterhole FAQS

Animals come at random times throughout the day, any time is a chance to see game at the waterhole.

Sunset Cruise FAQS

Guests who have booked a sunset cruise through the Activities Desk are transported from the lodge to the water's edge, a short 10-minute drive, every evening. After the cruise the same transport returns guests to the lodge.

Helicopter Rides FAQS

Guests who have booked a helicopter flip at the Activities Desk are picked up at the main lodge entrance and transfer to the helipad which is a short 10-minute drive away. After the experience guests are returned to the lodge.

Village Tour FAQS

This is a half day activity, either morning or afternoon, with pick-ups at 9am and 2pm daily from the main Lodge reception area. The village is 20km outside of town and the interaction is roughly an hour and a half.

White Water Rafting FAQS

A certain level of hiking fitness is required for the experience as participants need to walk out of the gorge, a steep climb.

Adrenaline Highwire FAQS

This is a great activity for all ages and fitness levels as there is no climbing out of the gorge – a pulley system returns participants to the point of departure.

Vulture Culture FAQS

Yes, it is free. Guests may make a donation which goes towards the preservation and rehabilitation of vultures, but this is discretionary.
Guests congregate every day at 12.45pm on the Vulture Deck, situated below the Buffalo Bar at the main lodge.

Siduli Hide FAQS

No, guests need to be accompanied by a professional ranger who stays with them in the hide. The activity can be booked at the Activities Desk at the main lodge.
Sundowner time is ideal, as wildlife comes down to the waterhole to drink. It's also a great time to see the resident marabou stork flock fly up into the surrounding trees, ready to roost for the night.
The waterhole is in a wild and free-roaming area, so it's the luck of the draw! Most days impala, warthog, marabou storks and wading birds are sure bets, with buffalo and elephant very likely as the sun sets, sometimes in large herds. Of course where there is prey there are always predators, so the lucky few may see a kill. Crocodiles ambushing buck or warthogs is the most likely, but you never know...

Bird Hide FAQS

The hide is a safe, easy few minutes walk from the main lodge, on the estate. A guide can be requested if required. Book through the Activities Desk at the main lodge.

Victoria Falls Safari Spa FAQS

The spa is open all week from 8am to 7pm.
Yes, it's a three minute walk from the main reception area of the Lodge.
Yes, the spa is set away from the main accommodation areas in quiet woodland. The treatment rooms are private too, away from the main spa public area.
Yes, men and women's changing rooms are available, both with showers.
No, but it's rare you'd need one! We have a horizon pool for cooling down and a reflexology pool for tired feet. All the treatment spaces and public areas are air-conditioned.
We open at 9am and close at 7pm
Yes, we have a small café that offers light meals and snacks.
No, the spa pool is only for the use of those who have treatments booked with us.
Yes, we can tailor-make a spa day to suit your needs.
Yes, we have one double treatment room
Yes, we have an in-house hairdresser and makeup artist.
Yes, we do if we have availability, although it is best to book 24 hours in advance.
Yes, we do. Contact us at spa@saflodge.co.zw to make arrangements
Yes, we offer treatments for children from 6 years
Yes, the Victoria Falls Safari Spa is open to guests from all properties on the Victoria Falls Safari Lodge estate, as well as external visitors. Advance bookings are recommended.
Subject to availability, yes. However, we recommend booking in advance, especially during peak season.

The Boma – Dinner & Drum Show FAQS

The BOMA is located on the Victoria Falls Safari Lodge estate just 3km / 2 miles from the Victoria Falls city centre
The Boma is open from 7pm to 10pm
Yes, it is.
Reservations are strongly recommended, and we advise that you book The Boma when booking your Victoria Falls itinerary.
Yes, they are.
Yes, they are.
Traditional dancing, storytelling, a fortune teller, face painting and interactive drumming.
The restaurant seats 320 in the dry season (April to October) and 250 in the rainy season (November to March).
Yes, it can, based on a minimum of 250 guests.
Yes, you can. We accept American Express, MasterCard and Visa.
The main currency in use in Zimbabwe is US Dollars, however, South African Rand, Euros, British Pounds and Australian dollars are also legal tender. We advise you to travel with smaller denominations such as US$1, US$5, US$10 and US$20 for souvenirs and gratuities.
Yes, there is complimentary Wi-Fi available.
Yes, it is part of the Victoria Falls Safari Collection hospitality group and guest staying at Victoria Falls Safari Lodge, Victoria Falls Safari Club and Victoria Falls Safari Suites can sign their meals at The Boma to their room.
The BOMA is located on the Victoria Falls Safari Lodge estate just 3km / 2 miles from the Victoria Falls city centre
The Boma is open from 7pm to 10pm
Yes, it is.
Reservations are strongly recommended, and we advise that you book The Boma when booking your Victoria Falls itinerary.
Yes, they are.
Yes, they are.
Traditional dancing, storytelling, a fortune teller, face painting and interactive drumming.
The restaurant seats 320 in the dry season (April to October) and 250 in the rainy season (November to March).
Yes, it can, based on a minimum of 250 guests.
Yes, you can. We accept American Express, MasterCard and Visa.
The main currency in use in Zimbabwe is US Dollars, however, South African Rand, Euros, British Pounds and Australian dollars are also legal tender. We advise you to travel with smaller denominations such as US$1, US$5, US$10 and US$20 for souvenirs and gratuities.
Yes, there is complimentary Wi-Fi available.
Yes, it is part of the Victoria Falls Safari Collection hospitality group and guest staying at Victoria Falls Safari Lodge, Victoria Falls Safari Club and Victoria Falls Safari Suites can sign their meals at The Boma to their room.

Wine & Dine FAQS

Yes, we have vegetarian options on the menu. For more option, liaise with the chef, who will be able to cater for your needs.
Yes
Yes. Please inform us of any dietary requirements in advance or upon check-in, and our chefs will do their best to accommodate you.

The Boma – Dinner & Drum Show FAQS

The BOMA is located on the Victoria Falls Safari Lodge estate just 3km / 2 miles from the Victoria Falls city centre
The Boma is open from 7pm to 10pm
Yes, it is.
Reservations are strongly recommended, and we advise that you book The Boma when booking your Victoria Falls itinerary.
Yes, they are.
Yes, they are.
Traditional dancing, storytelling, a fortune teller, face painting and interactive drumming.
The restaurant seats 320 in the dry season (April to October) and 250 in the rainy season (November to March).
Yes, it can, based on a minimum of 250 guests.
Yes, you can. We accept American Express, MasterCard and Visa.
The main currency in use in Zimbabwe is US Dollars, however, South African Rand, Euros, British Pounds and Australian dollars are also legal tender. We advise you to travel with smaller denominations such as US$1, US$5, US$10 and US$20 for souvenirs and gratuities.
Yes, there is complimentary Wi-Fi available.
Yes, it is part of the Victoria Falls Safari Collection hospitality group and guest staying at Victoria Falls Safari Lodge, Victoria Falls Safari Club and Victoria Falls Safari Suites can sign their meals at The Boma to their room.
The BOMA is located on the Victoria Falls Safari Lodge estate just 3km / 2 miles from the Victoria Falls city centre
The Boma is open from 7pm to 10pm
Yes, it is.
Reservations are strongly recommended, and we advise that you book The Boma when booking your Victoria Falls itinerary.
Yes, they are.
Yes, they are.
Traditional dancing, storytelling, a fortune teller, face painting and interactive drumming.
The restaurant seats 320 in the dry season (April to October) and 250 in the rainy season (November to March).
Yes, it can, based on a minimum of 250 guests.
Yes, you can. We accept American Express, MasterCard and Visa.
The main currency in use in Zimbabwe is US Dollars, however, South African Rand, Euros, British Pounds and Australian dollars are also legal tender. We advise you to travel with smaller denominations such as US$1, US$5, US$10 and US$20 for souvenirs and gratuities.
Yes, there is complimentary Wi-Fi available.
Yes, it is part of the Victoria Falls Safari Collection hospitality group and guest staying at Victoria Falls Safari Lodge, Victoria Falls Safari Club and Victoria Falls Safari Suites can sign their meals at The Boma to their room.

Functions & Events FAQS

Queen Nandi Place is our latest events venue, opened recently. It is a bright, inside-outside configurable space that can accommodate 180 people in a variety of formats, whether for a conference, a wedding or an event. It has its own catering facilities. Additionally there is an amphitheatre outside for concerts, breakaways or special events. Also on the estate is a smaller conference venue catering to more intimate groups. Finally, there is a boardroom in the main lodge that can be hired.
Victoria Falls Safari Collection does not offer kosher meals prepared on site, as kosher catering requires specialised facilities and rabbinical certification which we do not currently have. We welcome kosher observant guests and provide structured support to ensure their comfort and dining experience Guest Guidelines. Guests requiring strictly kosher meals are advised to bring their own pre- prepared meals, clearly labelled with: - Guest name - Date - Meal type (Breakfast, Lunch, Dinner) Meals will be stored, reheated, and served by our team with care and respect for kosher handling. Meals are reheated and served in our restaurants or bars. A cover charge applies per meal to cover service and facility use. Warming facilities (typically the Queen Nandi kitchen) are made available, subject to availability and group size. This ensures separation from non- kosher preparation areas. Guests attending The Boma will be charged the full rate or discounted rate (depending on package) to cover the entertainment component, even if consuming their own kosher meals. Guests often ask: “Do you have a Mashgiach on site?” We do not have a Mashgiach (kosher supervisor) on site. As such, we cannot provide rabbinically certified kosher preparation. Our role is limited to reheating and serving guest- provided kosher meals in a respectful and supportive manner.

Queen Nandi Place FAQS

Queen Nandi Place is an exclusive, multi-purpose venue located on the Victoria Falls Safari Lodge estate, designed to host upmarket conferences and events.
Yes. Queen Nandi Place is available for private hire and is ideal for celebrations, meetings, and tailored group experiences. Please contact our reservations or events team for bookings and packages.
Queen Nandi Place is equipped with indoor seating, presentation equipment, a private deck, and a dedicated kitchen, allowing for seamless event catering.
Depending on the setup, Queen Nandi Place can host up to 180 guests for a conference cinema style, and up to 200 guests for a cocktail-style function.
Yes. While part of the Victoria Falls Safari Lodge estate, Queen Nandi Place is open to non-residents for events, with prior booking.

Media & Travel Trade FAQS

The Victoria Falls Safari Collection periodically invites media representatives to experience the property. If you would like to be considered please email info@vfsl.co.zw. If you will be in the area and require a site visit, contact Lookout Ndlovu at aatsalesvf@vfsl.co.zw.
Victoria Falls International Airport is serviced by Kenya Airways, Ethiopian Airlines, Fastjet Zimbabwe, SA Airlink, South African Airways, FlySafair, CemAir, FlyNamibia, Air Zimbabwe and Mack Air.
Please click the Trade Downloads button on this page.
High Resolutions images are available in the media library. Click on Trade Downloads on this page and follow the link to Signature Images.
Zimbabwe has a three-tier visa system – Category A is visa free, Category B requires a visa which can be bought at the point of entry and Category C requires a pre‑arrival e‑Visa. Category A includes most regional countries; – eg South Africa, Namibia, Botswana, Kenya as well as certain others such as Malaysia and Singapore. Category B includes most Western countries including the USA, UK, EU, Canada and Australia. Category C includes nationals from countries such as Afghanistan, Bangladesh, Nigeria and Pakistan. For a full list, as well as current costs, refer to the government website at www.evisa.gov.zw.
On the more popular Zimbabwean side of the Falls, international visitors pay US$50, SADC visitors pay USD$30 and Zimbabweans are charged USD$10. Charges on the Zambian side are less, but there is no access to the spectacular Devil's Cataract at the westernmost end of the Falls, or the main sections of the rain forest.

Wellness FAQS

Yes, it is, from 8am to 7pm daily.

Victoria Falls Safari Spa FAQS

The spa is open all week from 8am to 7pm.
Yes, it's a three minute walk from the main reception area of the Lodge.
Yes, the spa is set away from the main accommodation areas in quiet woodland. The treatment rooms are private too, away from the main spa public area.
Yes, men and women's changing rooms are available, both with showers.
No, but it's rare you'd need one! We have a horizon pool for cooling down and a reflexology pool for tired feet. All the treatment spaces and public areas are air-conditioned.
We open at 9am and close at 7pm
Yes, we have a small café that offers light meals and snacks.
No, the spa pool is only for the use of those who have treatments booked with us.
Yes, we can tailor-make a spa day to suit your needs.
Yes, we have one double treatment room
Yes, we have an in-house hairdresser and makeup artist.
Yes, we do if we have availability, although it is best to book 24 hours in advance.
Yes, we do. Contact us at spa@saflodge.co.zw to make arrangements
Yes, we offer treatments for children from 6 years
Yes, the Victoria Falls Safari Spa is open to guests from all properties on the Victoria Falls Safari Lodge estate, as well as external visitors. Advance bookings are recommended.
Subject to availability, yes. However, we recommend booking in advance, especially during peak season.

Fitness Centre FAQS

There is a fitness centre located below the swimming pool at Victoria Falls Safari Lodge, which is open to guests staying at Victoria Falls Safari Lodge, Victoria Falls Safari Club and Victoria Falls Safari Suites.

Spa Café FAQS

Victoria Falls Safari Collection does not offer kosher meals prepared on site, as kosher catering requires specialised facilities and rabbinical certification which we do not currently have. We welcome kosher observant guests and provide structured support to ensure their comfort and dining experience Guest Guidelines. Guests requiring strictly kosher meals are advised to bring their own pre- prepared meals, clearly labelled with: - Guest name - Date - Meal type (Breakfast, Lunch, Dinner) Meals will be stored, reheated, and served by our team with care and respect for kosher handling. Meals are reheated and served in our restaurants or bars. A cover charge applies per meal to cover service and facility use. Warming facilities (typically the Queen Nandi kitchen) are made available, subject to availability and group size. This ensures separation from non- kosher preparation areas. Guests attending The Boma will be charged the full rate or discounted rate (depending on package) to cover the entertainment component, even if consuming their own kosher meals. Guests often ask: “Do you have a Mashgiach on site?” We do not have a Mashgiach (kosher supervisor) on site. As such, we cannot provide rabbinically certified kosher preparation. Our role is limited to reheating and serving guest- provided kosher meals in a respectful and supportive manner.
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